Contact Novalia

A question about our products, an idea for an article, a correction to report or a partnership enquiry? We read every message and reply to each one personally.

Write to us

By email: info@novaliacare.com

To help us reply quickly, tell us what your message is about (product, content, press, partnership) and, if your question concerns your dog, their age, weight and breed.

What we can do for you

• Answer your questions about the composition and use of our products.
• Point you to the guides most useful for your situation.
• Consider your topic suggestions and error reports.
• Talk to professionals (vets, breeders, dog trainers, physiotherapists) and the press.

What we cannot do

We cannot diagnose or recommend treatment for an individual dog. If your dog is in pain, is limping, or their condition changes suddenly, contact your vet or an out-of-hours emergency vet.

Postal address

Ascentia Trading OÜ — Novalia Tartu mnt 67/1-13b 10115 Tallinn, Estonia